The Thomas-Kilmann Conflict Mode Instrument (TKI) is the world’s best-selling assessment for understanding how different conflict-handling styles affect interpersonal and group dynamics.
TKI is also a fast and powerful tool that can go beyond conflict management to support your team-building, leadership, and coaching.
This easy-to-use, self-scorable assessment, complete with interpretation and feedback materials, helps individuals discover which of five conflict-handling styles–competing, collaborating, compromising, avoiding, and accommodating, is their preferred “mode.” They also learn about the most appropriate uses for each conflict-handling style and how to increase their comfort level with their less used styles.
- Delivers a pragmatic, situational approach to conflict resolution, change management, leadership development, communication, employee retention
- Can be used as a stand-alone tool by individuals, in a group learning process, as part of a structured workshop, or in training programs
- Enables you to safely open productive dialogue about conflict
- Relies on updated norms based on a revised sample closely reflecting gender, racial, ethnic, age, and job-level diversity in the workplace